Cyberghost VPN Review (2022)

5/5
SpecsInfo
⭐ Rating:4.0 ★★★★☆
🥇 Overall rank:#9 out of #29
📖 No logs policy:No logs
💵 Price:$1.19/month
🖥️ Servers:5700+ servers in 100 countries
🍿 Streaming services:Netflix, BBC iPlayer, Youtube

If you are searching for the best Cyberghost VPN review at the internet? No problem, we got you covered at ProXPN. The last couple of years, we saw an enormous growth in the amount of VPN providers at the market, which is quite logical since an estimated 35% of internet users have been using VPN services the past year. Choosing the right one can be quite a task, but don’t worry about it because we are here to help you out. Read our in-depth Cyberghost VPN guide and learn everything about this service, we are quite sure that once you’re done with reading you will know if this service suits you best.

Ben Grindlow

Ben Grindlow is the founder of ProXPN, a company that provides reviews about VPN products and services. Ben's interest in cybersecurity and privacy led him to start ProXPN, which has become one of the most well-respected VPN providers in the world. Ben is passionate about his work, and he is constantly exploring new ways to improve ProXPN's in-depth guides.

Last updated: 10:10AM 7/5/2022

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Cyberghost

Powered by 15 Years of Expertise
$ 12
99
Monthly
  • Global internet access
  • Use on any device
  • Easy to use
First plan

Table of Contents

World's leading & most secure VPN provider

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My experience was that CyberGhost is quite satisfactory in every respect except for streaming. Not surprisingly, CyberGhost is one of the most popular VPN providers in the world. The service works well, is fast and is also very secure. Regarding privacy, it is also well organized. Continue reading our Cyberghost VPN review to find out more.

Ease of use

Cyberghost VPN app scores a 7.4 for its ease of use. The pros and cons are below.

  • Installation takes a little longer than with other VPN providers.
  • CyberGhost VPN has functional VPN apps for Windows, Android and iOS.
  • Specific sites sometimes do not immediately load
  • CyberGhost VPN’s customer service is very good.
  • Gaming optimized servers with a dedicated IP address
  • Multiple server locations and virtual servers
  • Cyberghost security suite

Installation

For this CyberGhost review, we evaluated how easy is it to install and set up VPN services for private internet access.

Downloading CyberGhost VPN for installation took longer than with other VPN apps. I had to install a different version of the .NET Framework before I could proceed. Only then could CyberGhost VPN itself be downloaded and installed.

Single login

It is nice that you do not have to log in again after installation. You can use the CyberGhost VPN service to automatically connect.

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Using the VPN connection

The user interface on CyberGhost VPN is fairly clear and looks professional. The Windows app is well constructed and largely self-explanatory.

In my opinion, the menu could be a bit more user-friendly in comparison to most VPN services, for example, ExpressVPN. Some functions are not easy to find on the Windows app.

Connecting to a VPN server is very fast. The same goes for switching to an alternate server.

Website issues

One downside is that some websites sometimes don’t seem to be reachable, or not immediately, once the VPN is turned on. For example, I could not reach some test websites via CyberGhost VPN, even when another VPN server could access it. I even tried using other browsers. With other VPN providers, the website does load immediately.

Devices and operating systems

CyberGhost VPN supports 7 devices simultaneously through one account, which exceeds the allowance of most other VPN services. A small disadvantage is that it keeps track of the number of devices you have the app installed on.

The CyberGhost VPN service is also suitable for many devices and operating systems, as shown below.

Devices
  • PC and Laptop
  • Macbooks and iMacs
  • Smartphones and tablets
  • Smart TVs (Android and Amazon Fire TV)
  • Routers
Operating systems
  • Windows
  • MacOS
  • Android
  • iOS
  • Linux
Browser extensions
  • Chrome
  • Firefox

Payment options

You can pay for CyberGhost VPN using:

  • Credit card
  • PayPal
  • Bitcoin

In short, there are plenty of common payment options available.

Best alternative for your privacy

When you connect to the Internet via a VPN, the VPN app on your device (also called a VPN client) establishes a secure connection to a VPN server. Your traffic still goes past your internet provider, but they can no longer read it or see its final destination.

The websites you visit can no longer see your original IP address, only the IP address of the VPN server which is shared with many other users and changes regularly.

ProXPN Expert Score

3,8 /5
3.8/5

Customer Service

CyberGhost customer service is very quick and easy to reach. I was helped by an employee within 1 minute. The employee immediately asked the right questions and was able to solve the problem.

CyberGhost customer support is available in English, French and German.

Privacy and security

CyberGhost scores a solid 8.8 for its privacy and security performance on a VPN connection.

  • CyberGhost does not share user data with third parties (meaning a zero log policy).
  • CyberGhost uses only secure encryption and protocols.
  • Safety in numbers: CyberGhost has roughly 36 million customers worldwide.

Headquarters location

Security and privacy remain the two most important factors in a VPN, especially with respect to server locations. Fortunately, CyberGhost provides full satisfaction in this respect.

The pros and cons of Romania

CyberGhost’s headquarters are in Romania (Bucharest). Therefore, the company operates in accordance with European privacy legislation, which may at first seem like a disadvantage.

Fortunately, though, there are no laws in Romania that oblige a VPN provider to keep track of user data or to cooperate with requests from governments, companies and other authorities.

Creating an account

CyberGhost has about 36 million accounts worldwide. This makes it one of the most popular VPN mobile apps. Please note that you must provide an email address before you are able to create an account.

CyberGhost’s log policy

CyberGhost keeps no logs of their users. This means that no records are kept of which websites you visit and at what times. It is not quite the strict no logs policy we would prefer, as CyberGhost does keep connection logs and tracks how much data you use and how many devices you are connected to.

Transparency

CyberGhost’s transparency report states that more than 100,000 requests are made each year to retrieve user data. Most of the requests are about the Digital Millennium Copyright Act from various law firms representing production companies regarding copyrighted material shared through a CyberGhost IP address.

Encryption and protocols

CyberGhost only uses strong encryption (256-bit AES) and secure protocols, specifically:

  • OpenVPN
  • IKEv2
  • WireGuard

Encryption security is therefore perfectly fine, in my opinion.

ProXPN Expert Tip

When choosing a VPN, it’s important to consider everything that it offers. Many alternative options, like NordVPN, offer similar (or even better) no-logs policies, independent audits, and security features – without any doubts about their overall security practices.

Kill switch

A kill switch ensures extra privacy for your internet connection. CyberGhost works by default with an automatic kill switch that blocks your internet traffic if the VPN isn’t connected. The CyberGhost kill switch works fine, but you can disable the kill switch if you want to.

Connection speeds

CyberGhost scores a strong 8.9 for its VPN speeds.

  • CyberGhost is very fast; you do not notice that you have enabled a VPN service.
  • CyberGhost’s high speeds permit streaming in 4K.
  • There is limited loss for download and upload.

Speed during daily use

CyberGhost has very short loading times for visiting websites or watching movies, TV series or films.

It is not entirely clear to a user whether a connection is automatically made to the fastest server location, but my assumption is that this is the case.

VPN server speed

We tested CyberGhost’s speed on one of its local servers. We found downloading and uploading to be super fast.

I would like to note that the ping is no less than 15ms higher than without VPN. A ping of 18ms is still more than fine, but it does show that there is a slightly higher latency (response time).

US server speed

Internet connections are also fast when using American servers.

Since the ping remains low, you can also play on US servers, if that is on your wish list.

Options and possibilities

CyberGhost scores a 7.5 for the options it offers.

  • CyberGhost has more servers than any other VPN provider.
  • Netflix NL and NPO Start do not always work.
  • There are dedicated VPN servers for P2P (torrents).
  • For 4.25 euros per month, you get your own dedicated IP address.
  • For 2.25 euros extra you get antivirus software and a privacy guard.
  • CyberGhost has a long 45 day money back guarantee.
  • CyberGhost VPN has a kill switch function.

VPN servers

CyberGhost VPN has the most VPN servers available after Private Internet Access (PIA). There are more than 7,400 servers spread out over more than 90 countries. The chances of encountering an overcrowded server are practically nil.

Streaming

CyberGhost advertises that it can unlock a very large streaming service. To achieve this, the provider has dedicated streaming servers that have been optimized for this purpose. These servers are located in countries such as the US, Germany, the United Kingdom and Brazil.

For example, the CyberGhost does have a dedicated VPN server that is optimized for Netflix US. This one works great.

In my local testing, I couldn’t get Netflix to work via CyberGhost VPN when I connected to a local server using my Android phone. The funny thing is that Netflix on the laptop works fine again.

Other streaming services I tested also worked fine:

  • BBC iPlayer
  • Disney+
  • Amazon Prime
Streaming platformWorking
NetflixYes
BBC iPlayerYes
DAZNNo
Disney+Yes
HuluYes

Download speeds

Cyberghost VPN provides dedicated torrenting VPN servers optimized for P2P. That means download speeds on its torrenting servers are fine, and you can download torrents without worry. Please respect the copyrights on films, TV series and games.

Dedicated IP addresses

At CyberGhost VPN, you can request a dedicated IP address for your VPN connection for an additional cost of 4.25 euros per month. You can then choose from IP addresses in:

  • The United States
  • France
  • Germany
  • The United Kingdom
  • Canada

Extras

The CyberGhost app offers you a number of useful features as standard with your VPN connection, such as:

  • Split tunneling (smart rules)
  • WiFi protection

For those who want even more, in addition to the VPN, Cyberghost VPN offers a security suite with:

  • Antivirus
  • Privacy Guard
  • Security Updater

This service costs 2.25 euros extra per month.

CyberGhost offers no special service for businesses.

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Money-back guarantee

CyberGhost VPN has a 45 day money back guarantee, which is better than what most other VPN suppliers offer. Bear in mind that if you choose the monthly subscription, you only have 14 days to back out of it without incurring an expense.

Unfortunately, CyberGhost offers no free trial, an offering that we regret to say too many other VPN services also neglect.

We hope you found this Cyberghost VPN review helpful in choosing a VPN provider to hide your IP address.

Frequently asked questions

CyberGhost is a secure VPN with OpenVPN and WireGuard encryption. It has a no-logging policy and a detailed disclosure, so it doesn’t keep any records.

CyberGhost is a popular VPN that encrypts your data and runs it through a secure tunnel, so even your ISP can’t see what you’re up to. Even Deep Packet Inspection, which allows ISPs to determine whether you’re streaming, downloading, or simply browsing the web, isn’t effective against CyberGhost VPN encryption.

CyberGhost does not sell, rent, or share your Personal Information with third parties other than as expressly stated in this Privacy Policy.

Does CyberGhost VPN work with Netflix? Yes, absolutely. Thanks to their dedicated streaming servers, CyberGhost is one of the few providers that can still break Netflix’s VPN blockade.

Depending on the VPN provider, you may be required to change the protocol. Not all VPNs provide this choice, but CyberGhost’s Windows software allows you to do so under Settings > Connection. Change the default ‘Automatic selection’ option to OpenVPN, which is usually the greatest and quickest solution.

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