Our Policies

 

Privacy Policy


Information That We Collect

proXPN, B.V. only collects your sign-up information, email, and password, along with your login and logout times, bandwidth usage, and the duration of your connection when using the proXPN VPN service.


For Premium Account (paid) users, this also includes payment details such as name and billing cycle as explained below under our log-keeping policy.

Use Of Collected Information

proXPN, B.V. will only use personally identifiable information collected through our web site to contact users regarding only products and services offered by proXPN, B.V. We will NOT share this information with anyone. Period.


Our system only monitors a connection if a user is having connection issues so that we can improve our services to you.

Maintenance of Information

Information about users that is maintained on our systems is protected using industry standard security measures.

proXPN's Log Keeping Policy

We do not monitor or record activity on our network (not that we even could, as the connection is encrypted).


We log which proXPN IP is assigned when a user connects. These logs are kept for 2 weeks and then deleted. We use these logs for internal server administration and IP provisioning.



Updated January 8th, 2013